Itonoba

Concierge

The everyday "authentic," delivered just for you.

The real Japan that lives beyond the guidebook — woven into daily life.
We craft it all around your tastes, end to end.

About

What our concierge means

Three principles guide every journey we craft at Itonoba.

Concierge

The authentic Japan
of everyday life,
tailored to your taste.

  1. Beyond the
    guidebook
    The Japan most travelers never see
  2. Crafted
    around you
    An itinerary built to your shape
  3. Zero language
    barrier
    We speak Japanese, so you don't have to

For your moments

When to call your concierge.

Anything you're unsure about for your trip to Japan?

  1. Case #01
    "Planning it all myself is too much.
    I just want to hand it over."

    Short on time to plan? Just tell us the theme or mood you're after, and Itonoba will build the rest.

  2. Case #02
    "I don't know the area at all.
    Is my plan even realistic?"

    Mistakes in travel time or order can ruin a day. Our local staff review the flow and suggest a route that actually works.

  3. Case #03
    "I want the real places —
    not the tourist ones."

    We curate places loved by locals, not by guidebooks. Real Japanese food, woven into your trip.

  4. Case #04
    "I have allergies / dietary needs.
    I want to confirm — but in Japanese?"

    We contact each restaurant in Japanese before booking — checking ingredients, preparation, and what they can accommodate, then reporting back to you.

  5. Case #05
    "Traveling with kids or elderly.
    I'd like to know where we can rest."

    We check ahead for family-friendly venues — stroller access, nursing rooms, and quiet places to take a break — and brief you in advance.

  6. Case #06
    "Forget the videos —
    can I just ask a real advisor?"

    During planning, our staff reply directly in English over chat. Anything the intake form can't capture, we sort out in conversation.

Support

Areas we cover

A complete support setup, designed to feel reassuring even on your first booking.

Flow

From inquiry to delivery

Four steps to deliver an itinerary made for you alone.

  1. Step 01

    Inquiry

    Submit your request through the form

    Fill in each step of the form — preferred service, party size, dates — and send it our way.

    Start here
  2. Step 02

    Quote

    Quote within 24 hours → Payment

    We confirm your details and reply with a quote within 24 hours. Once payment is confirmed, your concierge gets to work.

  3. Step 03

    Proposal

    A proposal shaped to your wishes

    Based on your brief, your concierge selects and proposes the itinerary, venues, and experiences.

  4. Step 04

    Delivery

    Bookings completed and delivered

    Your concierge finalizes every reservation and delivers the final itinerary along with all the details you'll need.

Plan & Price

Plans & pricing

Three plans to match the way you want to travel.

Booking Plan

4,000 JPY~

Booking on your behalf
(up to 3 venues per order)

  • Booking up to 3 specified venues
  • Reservation & negotiation on your behalf
  • Pre-confirmation for allergies, families, and special needs
  • Chat support

For travelers who already know the venues they want booked. Mix freely between restaurants, activities, and more — salons, clinics, massages, cinemas, anything goes. *If a preferred venue is unavailable, we'll negotiate alternatives at up to 3 venues.

Apply

Concierge Plan

6,700 JPY~

Proposal-based
(up to 5 suggestions)

  • Up to 5 concierge-curated recommendations
  • Reservation & negotiation on your behalf
  • Pre-confirmation for allergies, families, and special needs
  • Chat support

For travelers who want suggestions by category — or simply the recommendations of a local Japanese insider. We'll propose up to 5 venues that match your wishes.

Apply

Trip Review Plan

10,200 JPY~

Itinerary review & custom build

  • Review and rework of your existing itinerary
  • Reservation & negotiation on your behalf
  • Fully entrusted custom planning
  • Chat support

For travelers unsure about an itinerary they've already drafted, or those planning a multi-day trip and ready to leave it to us. A thoughtful proposal, shaped by a local Japanese perspective and your wishes.

Apply
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